Not so Livebox

I am awaiting a call from France Telecom...

Back in August, I called four times over the afternoon to try and sort out my Livebox phone line. My internet connection was cut off by them, and then reconnected, and we had a fine old time, the technicians and I - just the way I adore to spend a summer Saturday afternoon...

The upshot was that I had to buy another phone because the three I had didn't work with the Livebox, and none were specially accredited France Telecom Livebox compatible. That was a week ago, and guess what... it still doesn't work. Oh, I hear you gasp! What a surprise! Yes, I'm gobsmacked too...

So, today, I ring France Telecom, and get a charming chap. I explain my problem and he notices that I called four times in August, so tells me he'll ring back. He does, too! After one or two checks, he concludes that... my Livebox is malfunctioning! So, I'm now awaiting a call from another of his colleagues to fix a RDV to take my present one, and change it for another. Not sure whether I'll have to dedicate a day to waiting for the delivery man to come, however.

Naturally, once I have the gleaming new Livebox, I'll have to call them again to get it connected (réattribution), at 34 cents a minute. Can't wait!

In the meantime, I'm still waiting for their call, and just hoping I don't take root!